In light of the current outbreak of Coronavirus COVID-19 and the likely increase in the number of cases, we would like to ask you please to stay aware of the latest guidelines to reduce the speed and extent of the spread of the infection.
Please ensure you closely follow the current government instructions at:
If you are self-isolating please do not come into the practice.
What are we doing?
Limiting our services to emergencies and those which are essential to protecting the welfare of pets and preventing unnecessary suffering by:
What we ask of you
Please help us and our other clients by following the above restrictions.
Our aim is to keep everyone as safe as possible so please don’t be offended by our asking you to follow these rules or if we are seen to be keeping our distance.
Frequently Asked Questions
Q: Are you open?
A: We are currently open and offering a number of essential services but with some important restrictions. We are fully complying with Government advice.
Q: I’m not sure if my pet’s condition is serious, or, if my appointment is deemed essential. What should I do?
A: Please telephone your practice for advice.
Q: Should I visit the practice for a pre-booked appointment?
A: We ask you first phone ahead before visiting for your planned appointment to discuss if your pet needs to physically attend practice.
Q: Can I come in to practice to collect something if I don’t have a consultation?
A: For essential items such as food and prescriptions, we ask you first phone ahead and do not enter the practice.
Q: I need to make an appointment for the coming weeks.
A: Please telephone your practice about making an appointment.
Q: Are you offering home visits?
A: No, we are not currently offering any routine home visits.
Q: What if circumstances change?
A: We’ll be posting updates on this website page and our facebook page in the event of any changing advice.